The coordinator picks the right psychologist. CareHub knows which psychologists have current bandwidth, which are trauma-trained, and which payers each is credentialed with. Sofia has PTSD from a witnessed fatality — CareHub flagged her as needing trauma specialty. The coordinator picks Dr. Austen, who has CPT and PE training and is paneled with her carrier.
The match isn't cosmetic. Picking a non-trauma-trained psych for a clear PTSD case is one of the top reasons UR returns RFA denials in CA WC mental health. Right credential, fewer denials downstream.