The session runs right inside CareHub — built-in telehealth video, no separate app. The side panel carries the §9785-structured guide, so the clinician documents mentally as the conversation happens. When something clinically important is said, one tap on Flag moment captures the timestamp and the surrounding transcript line — no breaking eye contact to type.

Sofia is six sessions in. After the call, the structured SOAP note — Subjective, Objective, Assessment, Plan — is composed on the review screen, with the same mental-status exam and risk fields the report will need.

The Outcomes tab shows her measure trend: PHQ-9 dropped from 17 at baseline to 12 today, GAD-7 from 16 to 11 — both meeting the reliable-change threshold of 5 points. The Summary tab is CareHub Intelligence's session synthesis: themes, risk flags, milestones, homework assigned.
The Transcript tab — hugely important for both clinical and compliance reasons — is the structured per-line transcript with timestamps. Provider-attributed and member-attributed lines, and the moments you flagged in session surface here, then become cited patient quotes on the chart's In their words. Subpoena-ready.
The psychologist clicks Sign and lock. The note is locked, the timestamp is recorded, the audit trail closes. That triggers the per-session §9785 PR-2 cycle clock — Sofia's next interim PR-2 is now 45 days out, and the system started that timer.
